Terms & Conditions

These terms and conditions and your use of this website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This law does not affect your statutory rights.

Before you place an order, if you have any questions or queries concerning these terms & conditions, please contact us on 01692 538067 or email and we’ll be happy to help you.

All prices on this site are quoted in pound’s sterling (£) and where appropriate are inclusive of VAT.

Delivery Policy & Terms

All Christmas deliveries will be dispatched Wednesday 21st December for delivery on Thursday 22nd December, you can leave delivery instructions at the time of ordering. We will notify you if your goods are not able to be despatched within the agreed timescale for any reason. The costs for delivery are shown depending on shipping destination and delivery service selected. Any delivery times quoted are best estimates, based on availability and normal delivery time. Please see our Delivery Page for further information about delivery times and rates

The buyer shall make necessary arrangements for accepting the delivery. Morton’s Traditional Taste Ltd will use its reasonable endeavours to deliver the goods on the date agreed. Delivery will not be of the essence and any time/date will be an estimate only and Morton’s Traditional Taste Ltd shall not be liable for any costs, charges, damages or losses caused directly or indirectly by any delay in delivery. The buyer shall be entitled to cancel any order where the delay will be in excess of 3 days or in the case of orders for 23rd December, any delay.

Prices, Description & availability of goods

The description of the goods is set out on the website, catalogues, brochures or other form of advertisment. Any description is for illustrative purposes only and there may be small variations is size and weight.

Prices and availability of goods are subject to change without notice. However the customer will only pay the price of goods at the time of purchase. We will always do our very best to achieve exact weights, however due to natural variations we cannot guarantee precise weights.

Whilst we take the utmost care to ensure that all product descriptions, images, information & prices are accurate, we do not accept any liability for any inaccuracies, errors or omissions.

Orders will be accepted & processed at our sole discretion & we reserve the right to decline orders without providing an explanation.

Terms & Conditions

All off our online payments will be processed through Stripe or Paypal. We use Stripe to ensure the highest possible level of security and fraud protection available for all off our customers. We accept all major debit and credit cards except American Express. All transactions are shown in pounds sterling (£).

Complaints

Should you have any form of complaint regarding any service or product that you have received from Morton’s Traditional Taste Ltd , please call us on either 01692 538067 or email. We will always aim to acknowledge complaints within 2 working days. If you wish to write, please send all post to: Morton’s Traditional Taste Ltd , Hall Farm, Black Horse Road, Skeyton, Norwich, Norfolk, NR10 5DJ

Cancellation/Returns

If you are unsatisfied with a product in any way, please contact us and we will resolve the matter either through a refund or replacement at our discretion.

You have the right to cancel any order made, unless the order has already been despatched in which case your order stands, the dispatch date will be deemed to be Sunday 18th December 2022 at which point all orders are packed for dispatch and it is not possible to pick individual orders out.

Morton’s Traditional Taste Ltd reserve the right to offer conditions on refunds based on quality reasons. We may ask for you to provide evidence of any quality issue, and may make arrangements for these items to be collected or returned to us. Failure to provide evidence, or make such items available for return, could compromise your legibility for a refund. All refunds are at the company’s discretion and will be processed within 7 working days of a refund being agreed.

Copyright & Trademark

Morton’s Traditional Taste Ltd reserves all copyright of content provided on this website (including photos, illustrations, designs, logos & text written) and otherwise as produced. Any infringement, whether by the replication of photographs or the repetition and/or plagiarism of print, will not be tolerated and Morton’s Traditional Taste Ltd reserve the right to raise legal proceedings to protect its commercial interests.